We hope you are as excited to book a trip to Africa as we are! Please fill out the final booking details below.
TERMS AND CONDITIONS
East Africa Wild Adventures Ltd is not liable for any increase in Government Taxes or Fees. In case of such event, the client shall be liable to pay the additional fees in accordance with the Law of the Country even if the safari has already been paid for.
BOOKINGS AND PAYMENT
These conditions apply to all tours provided by “East Africa Wild Adventures Ltd” unless otherwise stated. East Africa Wild Adventures Ltd is a registered, fully licensed tour operator based in Vancouver, British Columbia, Canada and remote offices in Arusha, Tanzania and Nairobi, Kenya.
The booking form should be completed in full and returned to us by email, Mail or Fax. Once we have received your completed booking form we will proceed to book the accommodation and excursions, and if needed your domestic flights. When “East Africa Wild Adventures Ltd” has received the confirmations of these bookings we will send you an invoice. This invoice is also your booking confirmation. A deposit of 20% of the total invoice must be paid to secure the bookings on the ground in Africa and the remaining amount must be paid eight weeks prior to the departure date of the trip. For each payment, you will receive a receipt of payment from us.
For bookings within 60 days prior to departure the full amount of the invoice has to be paid instantly.
You can cancel your trip only in writing (by email) and we will charge you the following cancellation fees + 3% bank fees
ANY BOOKINGS CANCELLED MORE THAN 90 DAYS PRIOR TO ARRIVAL ARE SUBJECT TO A 10% CANCELLATION FEE.
ANY BOOKINGS CANCELLED LESS THAN 90 DAYS BUT MORE THAN 60 DAYS PRIOR TO ARRIVAL, ARE SUBJECT TO A 15% CANCELLATION FEE.
ANY BOOKINGS CANCELLED LESS THAN 60 DAYS BUT MORE THAN 30 DAYS PRIOR TO ARRIVAL ARE SUBJECT TO A 25% CANCELLATION FEE.
ANY BOOKINGS CANCELLED LESS THAN 30 DAYS BUT MORE THAN 21 DAYS PRIOR TO ARRIVAL ARE SUBJECT TO A 75% CANCELLATION FEE.
ANY BOOKINGS CANCELLED LESS THAN 21 DAYS BUT MORE THAN 14 DAYS PRIOR TO ARRIVAL ARE SUBJECT TO A 95% CANCELLATION FEE.
ANY BOOKINGS CANCELLED LESS THAN 14 DAYS PRIOR TO ARRIVAL ARE SUBJECT TO A 100% CANCELLATION FEE.
*THIS EXCLUDES ALL AIRLINE TICKETS,
We recommend you to insure for cancellation, trip curtailment and extended medical in case of emergency on the ground. If you have comprehensive travel insurance we strongly advise you to check your coverage. Note: you only book your trip to East of Southern Africa with “East Africa Wild Adventures Ltd” and not your international flight. The most comprehensive insurances only cover a limited amount so please get the correct insurance.
RESPONSIBILITY AND INDEMNIFICATION
“East Africa Wild Adventures” will exercise the utmost care in dealing with its guests and their belongings, “East Africa Wild Adventures” accepts no responsibility for any illness, accident or loss whatsoever incurred in the course of the tour or for any expense from such illness, accident or loss. We recommend you have a good travel insurance policy in place before booking.
CHANGES IN BOOKING
“East Africa Wild Adventures” reserves the right to make changes in the accommodations as offered. In case your approved accommodation is fully booked due to extenuating circumstances we will, of course, offer you a fitting alternative. In case alternatives in the same price range are no longer available we will suggest you more expensive accommodations and will invoice you the difference. Especially in high season (July-August-December), we suggest you book far in advance in order to be able to guarantee you the accommodation you wish for.
It is the client’s own responsibility to obtain their visa for East And Southern Africa, either online in advance or at point of entry. Countries have different Visa restrictions so please check your Government travel website.
COVID -19 Terms and conditions for new bookings.
At the 60-day point prior to arrival: The client (s) may cancel their entire trip before any final payment is due and request 100% refund of money paid for the deposit minus credit card fee’s.
These new terms and conditions only apply to COVID-19 related reasons for cancellations. These include:
• The world health organization has not revised the pandemic status
• The government in the guest country of residence restricts all but essential travel
• Level 3 travel restrictions are imposed on the destination by the guest country of residence
• The destinations the guest is travelling to are under official government sanctioned lockdown that prohibits guest from travelling
• If some but not all of the destinations are impacted, the guest will be offered the option to re-route or refunded the amount paid to date
• The destinations have no formal lockdown but have closed their border either to international travellers or to travellers from the guest country of residence
• International flights are cancelled with no alternative routings available for guest to use to reach the destination in the itinerary
East Africa Wild Adventures Ltd has the right to ask for any reasonable evidence, written statements and or documents to support the reasons for cancellation that are given.
After you sign the booking form you automatically agree with our terms and conditions.